Search

Forms
  1. Finance
  2. Utility Billing
Finance

Bailey-Alexander Complex

1501 W Samford Ave

Customer Service Rep.

Below is a list of available forms provided for your convenience by the Water Works Board of the City of Auburn. These forms allow you to complete them online and submit them electronically to a Utility Billing Customer Service representative. Your submitted form will be processed in a timely manner. Should you have any questions and/or concerns you may contact the Utility Billing Office: 1501 West Samford Avenue | Phone (334) 501-3050, option 4 | serviceorders@auburnal.gov.

Start, Stop, or Transfer Service

Residential Activation

Start new water service for a residential property.

Start Request

Commercial Activation

Start new water service for a commercial or business property.

Start Request

Service Transfer

Transfer your existing water service to a new address.

Start Request

Account Closure

Request to stop service and close your utility account.

Start Request

Deceased Account Holder

Request for Account Ownership Transfer and Deposit Waiver/Refund Upon Death of Account Holder.

Start Request

Billing & Account Management

Bank Draft Request

Set up or modify automated bank draft payments for your utility bill.

Start Request

Update Information

Update phone numbers, mailing addresses, or contacts on an existing account.

Start Request

Bill Adjustment Request

Request an adjustment in case of leaks, meter issues, or other billing concerns.

Start Request

Meters & Specialized Services

Meter Set

Request a new meter installation for new construction or property additions.

Start Request

Remove Irrigation Meter

Request to pull/remove irrigation meter with the Water Works Board of the City of Auburn.

Start Request

Garbage Only

Request garbage collection services independently from water service.

Start Request